Privacy Policy for Elite Hosting

Last updated: January 2026

Elite Hosting (“we”, “our”, “us”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website elitehosting.gr, contact us, or use our services.

1. Who We Are

Elite Hosting is a premium short‑term rental management company based in Athens, Greece. We manage properties, handle guest communication, and provide operational support to property owners.

Data Controller: Elite Hosting Athens, Greece Email: info@elitehosting.gr

2. What Personal Data We Collect

We collect only the data necessary to provide our services effectively.

2.1 Data You Provide Directly

  • Name and contact details (email, phone number)

  • Property information (for owners)

  • Messages sent through our contact forms

  • Booking‑related information when you inquire about stays

  • Documents you voluntarily submit (e.g., contracts)

2.2 Data Collected Automatically

When you browse our website, we may collect:

  • IP address

  • Device and browser information

  • Pages visited and time spent

  • Cookies and analytics data

2.3 Data from Third Parties

We may receive information from:

  • Booking platforms (e.g., Airbnb, Booking.com)

  • Payment processors

  • Property management tools

This data is used strictly for booking management, communication, and service delivery.

3. How We Use Your Data

We process your data for the following purposes:

  • Responding to inquiries and providing customer support

  • Managing property listings and reservations

  • Fulfilling contractual obligations with property owners

  • Improving website performance and user experience

  • Ensuring compliance with legal and tax requirements

  • Protecting our business from fraud or misuse

We never sell your data.

4. Legal Basis for Processing (GDPR)

We process your data under one or more of the following legal bases:

  • Contractual necessity (e.g., managing bookings)

  • Legitimate interest (e.g., improving services, security)

  • Legal obligation (e.g., tax compliance)

  • Consent (e.g., marketing communications)

5. Cookies & Analytics

Our website may use cookies to:

  • Improve functionality

  • Analyze traffic

  • Enhance user experience

You can manage or disable cookies through your browser settings.

If you use Google Analytics or similar tools, add: “We use Google Analytics to understand website traffic and usage patterns. Google may collect anonymized data as described in their privacy policy.”

6. Data Sharing

We may share your data with:

  • Property owners (for booking‑related communication)

  • Booking platforms

  • Payment processors

  • Professional service providers (legal, accounting, IT)

  • Hosting and email service providers

All partners are GDPR‑compliant and process data only as instructed.

7. Data Retention

We retain your data only for as long as necessary:

  • Booking and communication data: up to 5 years (legal requirement)

  • Contact form messages: up to 12 months

  • Analytics data: according to tool settings

After this period, data is securely deleted or anonymized.

8. Your Rights Under GDPR

You have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion (“right to be forgotten”)

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent at any time

To exercise your rights, contact: info@elitehosting.gr

9. Data Security

We implement technical and organizational measures to protect your data, including:

  • Encrypted communication (HTTPS)

  • Secure servers and backups

  • Access controls and authentication

  • Regular security monitoring

10. International Transfers

If data is transferred outside the EU (e.g., through third‑party tools), we ensure compliance through:

  • Standard Contractual Clauses (SCCs)

  • GDPR‑compliant service providers

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page with a new “Last updated” date.

12. Contact Us

For questions about this Privacy Policy or your personal data, contact:

Elite Hosting Email: info@elitehosting.gr Athens, Greece